Job brief

At CloudCard, we’re hiring a highly Tac Support Engineer to help accelerate our growing professional services business.

Responsibilities

• Install, configure and troubleshoot hardware and software components
• Repair or replace damaged hardware
• Upgrade systems to enable compatible software
• Skills over Windows Servers, Active Directory, DHCP and DNS
• Install and upgrade antivirus software
• Define software, hardware and network requirements
• troubleshoot network problems, diagnosing and solving LAN, WAN and WLAN faults
• Skill to manage On-prem datacenter rack servers’ knowledge
• MAC OS laptops and systems troubleshooting

Requirements

• A+ and Linux+ Training OR Certification preferred
• Experience troubleshooting systems
• Skilled in database and software installation
• Proficient with MAC and OS
• Familiar with a range of software and hardware
• 3 years of experience in a similar role
• Ability to work in Night & Day shifts